Why incidents must be reported in Canada
Legal background
Under the Canada Consumer Product Safety Act (CCPSA), incident reporting is a legal requirement for cosmetic manufacturers and importers. Timely reporting of safety-related issues helps prevent potential escalations that could result in product recalls, regulatory investigations, or disciplinary actions. Proactively addressing safety concerns safeguards your company’s reputation and ensures long-term market sustainability.
Failing to comply with incident reporting obligations can lead to:
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- Product recalls or sales suspensions.
- Fines and enforcement actions under the CCPSA.
- Loss of consumer and regulatory trust.
- Lasting damage to brand reputation and market access.
Our services
We report your incidents on your behalf
We at Obelis provide expert support to help you meet Health Canada’s requirements for incident reporting. We assist in completing the necessary incident report forms or can submit them directly on your behalf. Our team also gathers, verifies, and organizes all relevant data to ensure each report is accurate, complete, and submitted within the required timelines.
By streamlining the reporting process, we help you reduce the risk of non-compliance and avoid potential regulatory issues. With Obelis as your partner, you can ensure timely communication with Canadian authorities while protecting both consumer safety and your brand’s reputation in the marketplace.
