Hazem and Nadine Haddad, husband, and wife founded Home and Body Company back in 1997. Their unique background in chemistry and manufacturing, backed by their passion for top-quality ingredients, allowed them to create a comprehensive collection of valuable products.
Home and Body Company has been working with Obelis Group since 2018. Obelis acts as their Responsible Person, assisting them in ensuring that their products meet all the safety and regulatory requirements for both the European and UK markets.
In this interview, we are talking to Terry Luu, chemist, at Home and Body Co. We will delve into their efforts to achieve compliance, the challenges they faced during this journey, and explore how their commitment to compliance has played a vital role in building trust with their customers.
Can you provide an overview of your company and its product?
Home and Body Co. designs luxurious products to enrich not only your home but nurture your body and soul. Our goal is to replace the harsh smells of cleaning and body chemicals we have grown to know, with natural beautiful aromas.
With our commitment to meet our client’s needs, we provide the highest quality of ingredients emphasizing our dedication to exceptional service our customers expect from us.
Our mission here at Home and Body Co. is to offer a superior experience to our clients while providing beneficial and unique ingredients in every product. Our philosophy is to deliver beautiful products, while showcasing our knowledge. We believe in conducting business in professional and safe environment with commitment to continuous improvement each day.
What role does compliance play in your industry, and how did your company’s culture and values contribute to your compliance efforts?
Compliance is crucial in the personal care products industry for various reasons:
- Safety and Consumer Protection: Compliance ensures products are safe, preventing harm from harmful ingredients.
- Accurate Labeling: It provides transparent information, building consumer trust.
- Quality Assurance: It maintains product quality and reputation.
- Environmental Responsibility: Compliance includes eco-friendly practices.
- International Trade: It’s essential for global market access.
- Innovation: Compliance drives product innovation.
- Market Access: Compliance is needed to access many distribution channels.
- Consumer Trust: Prioritizing compliance builds trust and reputation.
Our company’s culture fosters compliance, with all employees committed to meeting the needed requirements.
This marks your company’s inaugural your first international expansion. Could you offer insights into your decision to expand internationally and the unique challenges or opportunities you faced entering the European and UK markets for the first time?
Expanding into international markets offers the opportunity to introduce our products or services to new customer segments and tap into cost advantages in various regions. However, this expansion journey presented several challenges. Initially, we had to navigate complex regulatory considerations, including assessing trade policies, tax regulations, and intellectual property protection in these countries. Ensuring compliance with local laws was of utmost importance, and this is where Obelis played a vital supportive role in our endeavour.
How did Obelis contribute to your expansion endeavors?
Obelis helped us achieve our expansion and compliance goals. They helped us navigate complex regulatory landscapes, ensuring we met all legal and industry-specific obligations. Obelis deeply understands the cosmetic regulatory landscape and they have provided all the necessary support.
Given your successful entry into the European and UK markets and your established position in the USA, how do you envision MoCRA impacting your business strategies in the United States?
At Home and Body Co., we always follow GMP standards and other regulations to ensure we are always compliant. Now, MoCRA will help us strengthen our compliance efforts and ensure the safety of our personal care products. We are proud to show our customers and business partners how much we have achieved so far.
Working with Obelis to gain swift regulatory approval across several markets has had a profound impact on our company.
Are you a cosmetic manufacturer and would like to approach the EU, UK or US markets? Contact us now!
Interviewer: Giada Rosignoli of Marketing Department at Obelis Group
Interviewee: Terry Luu, Chemist at Home and Body Co.
20.10.2023